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RETURNS
 
Have confidence in ordering with Trashcans Unlimited, if you are dissatisfied with ANY of our products, you may return the item for a refund within 15 days of receiving merchandise less shipping costs, excluding custom products. In the event that you need to return a product, please contact us for return instructions. Returns on items will be accepted within 15 days and a refund will be credited back to your credit card minus any shipping, handling or freight charges. In addition our items carry a 20% restocking fee which will be deducted from your refund should you wish to make a return. Return freight charges are the responsibility of the purchaser. We do not give refunds for return shipping costs. Returns must be received back resalable in original cartons and packaging. Returns over 15 days will not be accepted.
 
 
WARRANTIES
 
All items, if any, are warranted directly by the manufacturers. No other warranty either expressed or implied is offered by Trashcans Unlimited. Trashcans Unlimited is not responsible for normal wear & tear, abuse, or mistreatment of item(s). Items which are reported defective within 7 days of receipt will be replaced or refunded if possible. Claims reported after 7 days of receipt for any defects may be replaced or repaired at the discretion of Trashcans Unlimited at no charge. 
 
 
Shipping
 
We normally ship all in stock items within 5 business days from the time your order is received. Orders are usually shipped via UPS and actual delivery time will vary according to your UPS Zone. (in most cases it averages 5-10 business days from the day that the order was placed) Any item that is "out of stock" will be backordered and will be shipped immediately upon it's arrival.
 
The majority of our products are shipped direct from the manufacturer. Occasionally, circumstances beyond our control will require additional shipping time. Certain products could take up to 4 weeks to ship due to availabilty or if they are custom made items. Holiday seasons, large orders, special orders and out of stock items may take longer. Some items may be temporarily out of stock for as long as 4 to 6 weeks weeks due to color, style, size or other unforeseen circumstance. We will contact you if items are backordered and customers will be notified if item ordered has been discontinued or is no longer available.
 
If you are requesting a rush order and require delivery before times indicated, please e-mail for current shipping times for particular products and locations.
 
Shipping and Handling charges are based on merchandise totals BEFORE any discounts.
 
  • United States and Canada - $9.95 Minimum flat rate shipping fee.
  • (5 - 10 days) Tracking numbers included.
 
 
  • International orders - $45.00 Minimum flat rate shipping fee.
  • (7 -12 days) Confirmation numbers included.
 
Please note that your item may be left on your porch by the delivery service
unless you specify otherwise in your order.
 
 
Trashcans Unlimited is not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.
UPS Ground Transit Time Map for Trash Cans Unlimited Garbage Cans

GROUND
We ship Monday - Friday and offer a number of shipping options. We are closed and do not ship on all US Legal Holidays. Most orders are shipped by insured carrier such as UPS Ground unless specified otherwise. Delivery days will vary depending on where you are located. Shipments to the Pacific West Coast generally arrive in 7-14 business days, Western States (Montana, Wyoming, Colorado and New Mexico) 7-14 days, Central States 3-7 days, Eastern States 3-7 business days. Ground shipping is not available to Alaska, Hawaii or Puerto Rico.

NEXT DAY AIR
Next Day Air is an available option. Orders placed before 2:30PM PST are shipped out the same day if the product is in stock. Most orders are shipped UPS Next Day. Ship on Monday to arrive on Tuesday etc. There are no Saturday and Sunday deliveries so orders shipped on Friday would arrive on the following Monday. Next Day Air service not available on certain products.

2nd DAY AIR
2nd Day Air is an available option. Orders placed before 2:30PM PST are shipped out the same day if the product is in stock. Most orders are shipped UPS Next Day. Ship on Monday to arrive on Wednesday  etc. There are no Saturday and Sunday deliveries so orders shipped on Friday would arrive on the following Tuesday. 2nd Day Air service not available on certain products.

Truck Freight
Some products are too heavy/large to ship via the small package delivery services (e.g. UPS, FedEx) so it will be sent to you via truck freight. Truck freight is different than standard UPS, FedEx or US Mail in that you will be responsible for carrying the product from the back of the truck into your house (or wherever it's going).
 
The most important thing to remember about truck freight is that you MUST inspect the package at the time of delivery. If the box has any damage, or if there is any reason for you to be at all concerned about damage, please write "PRODUCT DAMAGED" clearly on the sheet that they ask you to sign. This simply insures that if there is any damage, it will be easy to take care of the problem.
 
If you are ordering a very large item, please keep in mind that you may need a couple of people to help unload it. Alternatively, most truck freight companies offer additional services to help you move items from the truck into your house. Once we email you the tracking information you can contact the shipper directly to inquire about additional services. You would be responsible for directly paying the truck freight carrier for any additional services.

CANADA SHIPMENTS
Please be aware that Canadian Custom office may charge an import custom duty fee or brokerage fee for our products. Canada shipments are non returnable.

INTERNATIONAL SHIPMENTS
Please be aware that some countries may charge an import custom duty fee for our products. International shipments are non returnable.
DAMAGED MERCHANDISE
 
Damage must be reported within 7 days from the day of delivery. Damaged shipments from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. We cannot be responsible for damage caused by the freight carrier.
 
TAXES
 
TrashcansUnlimited.com does NOT charge sales tax for orders placed outside of Pennsylvania! If you order within the state of Pennsylvania, you will be charged an additional 6.0% for sales tax.
 
CANCELLATIONS
 
Since we attempt to process orders within 24 hours, cancellation of an order must be received within 24 hours of the order being placed. Shipping, handling and freight charges will apply to all orders shipped prior to our receiving your cancellation. Please email customerservice@trashcansunlimited.com to cancel an order.

UPS Shipping
Fed Ex Shipping

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Copyright 2006 Trashcans Unlimited LLC. All rights reserved. Trashcans Unlimited LLC is not responsible for any errors or omissions on the website. Content, prices, and availability are subject to change without notice.